Seasonal Retail Associate

What You’ll Get to Do

Create an Unforgettable Customer Experience

Welcome every customer and make sure their experience is the best it can be
Get the product into customers’ hands and provide honest, knowledgeable feedback on fabrics, collections, and styling for the home
Forge lasting relationships with customers and engage with them about product details, new product launches
Be knowledgeable about what’s new and what’s selling well, upcoming replenishments and events, and share this with the customer
Be the Business

Support the team in achieving store sales goals
Seek new product knowledge in the broader fashion and home landscape to serve as an expert for the customer
Contribute to store projects while keeping the focus on customer experience
Flag inventory needs to the Floor Leads, Assistant Store Manager, or Store Manager
Store Care Operations

Support daily maintenance of the store; including restocking product, maintaining visual merchandising to Lola’s editorial standards, and cleaning
Follow store protocol and safety standards during opening and closing
Adhere to your scheduled shifts and role responsibilities at all times

Availability

Can start with us ASAP and work through January 15th
Need to be available on Sundays, weekdays, Black Friday, Christmas Eve, and New Years Eve
Shifts will vary from opening, mid, and closing

Qualifications

1+ years of retail or customer-facing sales experience
A real connection to the Lola brand and story, and enthusiasm for sharing it with customers
Available for part-time hourly shifts through January 15th, as scheduled by the Store Manager, including some evenings and weekends
Reliable and punctual, adhering to scheduled shifts
Ability to develop relationships with customers and colleagues
A customer service expert; You create experience and develop relationships with customers, embrace the social aspect of sales and the ability to positively and proactively handle customer concerns
Ability to prioritize multiple tasks in a fast-paced environment
Ability to quickly learn new procedures and processes
Strong organizational and follow-through skills
Excellent communication and interpersonal skills
High level of ownership, accountability, and initiative
Eager to develop new skills and responsive to feedback