Program Support Specialist at The ARK

The Ark is hiring a full-time Program Support Specialist to keep its Volunteer and Outreach Department running smoothly. In a typical week you might help a volunteer use the online portal, set up new roles in Salesforce, order supplies for an upcoming program and answer calls about in-kind donations. The role reports to the Director of Community Engagement and works closely with the Volunteer Coordinator. Responsibilities: • Serve as the day-to-day contact for on-site volunteers, supporting the Volunteer Coordinator • Set up and maintain volunteer roles in Salesforce and the online volunteer portal • Run monthly reports for the board and staff • Manage department calendars, prepare program materials and keep volunteer spaces organized • Order and organize supplies, and help facilitate group programs as needed Qualifications: • Bachelor's degree or equivalent work experience • 2 years at a social service or nonprofit organization, and 1 year of data management • Microsoft Office, plus working knowledge of Canva, Monday.com and Salesforce • Clear communication and good judgment, working independently or on a team • Reliable transportation for occasional offsite programs • Availability on occasional Sundays and weekday evenings Benefits: No-cost HMO health insurance (PPO options), 100% employer-paid dental and vision, PTO and generous Jewish and secular holidays, and a matched retirement plan.