Assistant Director, Public Safety Operations

The Assistant Director, Public Safety Operations serves as the Queens campus
operational owner and the event security authority, ensuring consistent staffing standards,
inspections, performance management, and risk-tiered event planning.
This role oversees daily operational deployment and redeployments, supervises operational
standards and coaching, and approves event security plans and staffing models within delegated
authority

Preferred Qualifications
• Experience in higher education public safety and campus event security planning.
• Experience with incident command principles, emergency operations coordination, and afteraction processes.
• Familiarity with dispatch coordination, staffing models, and post inspection/quality assurance
practices.
• Experience using scheduling, incident reporting, and event planning tools/systems.

Supplemental Information
Work Environment and Requirements
• Work is performed in both office and field environments, including extensive campus
movement and outdoor activity during events.
• Role requires evening, weekend, and holiday availability based on operational and event
needs.
• This position may be designated essential personnel and may require response during
emergencies, severe weather, or campus disruptions.

How This Role Will Be Measured (Example Performance Indicators)
• Daily minimum staffing/coverage compliance rate and response to redeployment needs.
• Event plan on-time submission and approval rate.
• Post inspection compliance rate and repeat-deficiency trend.
• Operational overtime trend versus baseline/approved plan (if tracked).
• Event/operations after-action completion and corrective follow-through for major events.