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Seasonal Warehouse Exceptions Associate

Location
Brooklyn, NY
Work type
Full Time · On-site
Posted
2026-10-20

Job description

As an Exceptions Associate, you'll be our go-to detective when something isn't quite right with an order. Whether it's a missing item, damaged product, or shipping issue, you'll investigate, fix the problem, and help get orders out the door on time.

What you'll do

Solve order problems: Find and fix missing, damaged, incorrect, or mismatched items.
Get orders back on track: Inspect, repack, relabel, and prepare orders for shipping.
Investigate issues: Research inventory discrepancies and fulfillment errors.
Work with other teams: Partner with Warehouse, Inventory, and Customer Service to resolve problems quickly.
Stay organized: Track issues, prioritize urgent orders, and keep your workspace clean.
Pitch in: Help with other warehouse tasks when needed.

Qualifications

Great attention to detail and a knack for solving problems.
Basic computer skills and willingness to learn new systems.
Ability to stay organized and manage multiple priorities.
Comfortable working independently and with a team.
Dependable, flexible, and able to work in a fast-paced environment.
Comfortable standing, walking, bending, and handling merchandise throughout your shift.

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