Online Sales Consultant

Primary Responsibilities

Direct management of web leads and offer prompt follow up (via phone, email & text) with your region's online inquiries to help achieve NVR’s sales plans.
Utilize the systems and tools provided to update customer details and preferences.
Be knowledgeable on all active and upcoming communities to effectively identify the best community to meet the customers’ needs.
Pre-qualify and assess needs of all customers to match them with appropriate NVR communities.
Remain knowledgeable on product availability and general pricing to clearly communicate to the customers.
Create an exceptional customer experience.
Set sales appointments for customers with community based sales team.
Provide feedback to the Marketing and Sales teams regarding web lead quality and trends identified through the follow up process.
Visit communities periodically to foster collaboration with the sales team and to gain valuable trends and insights to improve our customer experience and lead conversion
This position will require working evening hours and weekend hours. This is a 40 hour a week position.
Qualifications

2 years experience in lead management or sales
Strong planning & organizational skills
Excellent oral & written communication skills
Strong computer skills & working knowledge of lead management systems
Bachelor’s degree preferred