Senior Product Operations Manager

Our obsessions with craft and collaboration originate from a boundless interest in people, objects, and an ongoing conversation between the two. Every product we make and every partnership we cultivate has that in common.

This is an opportunity for an experienced, hands-on product operations manager who turns goals into reliable plans and execution. The ideal candidate is highly organized, collaborative, and solutions-oriented, with the ability to balance big-picture thinking with exceptional attention to detail. They are energized by building systems and leading cross-functional work in a design-driven environment where craftsmanship and collaboration are central to the company's success.

Requirements

6+ years of experience in product development or product operations, including 3+ years managing people and cross-functional programs in product-based industries, ideally lighting, furniture, or high-end retail.
Bachelor’s degree in Operations Management, Industrial Design, or a related field, or equivalent experience; advanced degree is a plus
Proven track record of managing people and delivering complex, cross-functional programs.
Experience managing international manufacturing partners, product costing and BOMs, and certifications such as UL, ETL, or CE.
Proficiency with project management and ERP/PLM systems, and familiarity with 3D modeling programs and shop drawings.
Must be authorized to work in the United States without current or future employer sponsorship.

Desired Qualifications

A passion for design and a keen interest in the studio’s work.
Detail-oriented with excellent organizational and communication skills
Ability to work effectively with others across functions and levels.
Comfortable with ambiguity and change; able to learn quickly in a fast-paced environment.
Demonstrated ability to own work, meet deadlines, and follow through on commitments.
Strong critical thinking and problem-solving skills.
Open to giving and receiving feedback as part of a culture of growth and learning.
Conducts work with integrity, confidentiality, and professionalism.
A genuinely empathetic group. We have a non-negotiable no jerks policy. Being nice is free.
Dog-friendly (we share our studio with a few four-legged coworkers)