Human Resources Operations and Analytics Specialist

Job Details

Are you analytical, tech-savvy, and passionate about improving how HR works? The HR Operations & Analytics Specialist transforms workforce data into actionable insights, strengthens HR systems, and streamlines processes that support employees across BPCA.

This role combines HR analytics, technology, process improvement, and employee lifecycle support to enhance efficiency, data accuracy, and the overall employee experience.

What You’ll Do

HR Analytics & Reporting

Develop workforce dashboards, reports, and KPIs using Excel, Power BI, and HR systems.
Analyze trends in recruitment, retention, turnover, demographics, engagement, and training.
Maintain data accuracy and prepare workforce, compliance, benefits, and learning reports.
Update organizational charts and provide insights to support leadership decisions.
HR Systems & Process Improvement

Support and optimize HR systems, including ADP Workforce Now and 15Five.
Identify opportunities to automate tasks, streamline workflows, and improve HR processes.
Develop and maintain HR forms, procedures, workflows, and documentation.
Support system upgrades, testing, employee training, and technology adoption.
Maintain HR SharePoint resources.

Employee Lifecycle & HR Operations

Process employee transactions, including hires, promotions, salary changes, status changes, and separations.
Assist employees and managers with time-off requests, system issues, and reporting.
Maintain accurate, confidential personnel and training records.
Coordinate approvals through DocuSign and support benefits billing reconciliation.

What We’re Looking For

Five years of relevant HR experience, including strong expertise in HR systems, reporting, and analytics.
Bachelor’s degree preferred, or equivalent relevant experience.
Advanced Excel and Power BI skills, with experience developing reports and analyzing workforce data.
Experience with ADP Workforce Now preferred.
Working knowledge of Microsoft Office, SharePoint, Adobe Acrobat, and DocuSign.
Strong analytical, problem-solving, organizational, and communication skills.
A continuous improvement mindset, attention to detail, and curiosity about new technologies.
Ability to handle confidential information and collaborate effectively across teams.