Crime Victim Services Advocate

Crime Victim Services Advocate

Crown Heights Jewish Community Council (CHJCC)
Schedule: Full-Time / Part-Time
Location: Crown Heights, Brooklyn, NY
Reports To: Director of Victim Services 

Position Summary

The Crown Heights Jewish Community Council (CHJCC)
is seeking a compassionate, dedicated, and organized Crime Victim Services
Advocate to assist individuals and families affected by crime. 

The Advocate will provide client advocacy, case
management, assistance with New York State Office of Victim Services (OVS)
applications, and coordination of community resources and support services. 

This is a nonclinical position focused on advocacy,
practical assistance, referrals, and ongoing client support. Clinical
counseling and mental health treatment are not responsibilities of this
position. 

Key Responsibilities

Client Advocacy and Case Management  

• Open, manage, and follow up on
  client cases. 
• Assist victims with completing and
  submitting OVS compensation applications and required documentation. 
• Assess client needs and provide
  compassionate, nonclinical emotional support and practical assistance. 
• Advocate for clients with government
  agencies, service providers, and community organizations. 
• Conduct home visits when
  appropriate. 
• Maintain regular follow-up to ensure
  clients receive needed assistance. 

Community Resources and Referrals

• Connect clients with SNAP, food
  assistance, housing resources, family support, and other available
  benefits. 
• Refer clients requiring professional
  counseling or mental health treatment to qualified providers. 
• Coordinate services with other CHJCC
  departments and community organizations. 
• Follow up on referrals and assist
  clients in accessing services. 

Documentation and Reporting

• Maintain accurate and confidential
  client records. 
• Document services, referrals, and
  follow-up activities. 
• Prepare required program reports and
  service logs. 
• Submit timesheets and activity
  records promptly. 
• Participate in monthly meetings with
  the Director to review cases, program activities, and service strategies. 
• Comply with agency policies, OVS
  funding requirements, and confidentiality standards. 

Qualifications

• A degree in social services is
  preferred. 
• Experience in victim advocacy,
  social services, case management, or community assistance is preferred. 
• Knowledge of community resources and
  public benefit programs is an advantage. 
• Strong interpersonal, communication,
  and organizational skills. 
• Compassionate, patient, and
  professional approach to individuals experiencing difficult circumstances. 
• Ability to maintain confidentiality
  and appropriate professional boundaries. 
• Strong computer, documentation, and
  follow-up skills. 
• Ability to work independently and
  collaboratively. 
• Valid driver's license preferred. 

About CHJCC

The Crown Heights Jewish Community Council is a
nonprofit organization dedicated to helping Crown Heights residents access
essential services, benefits, and community support with dignity and
compassion. 

To Apply:
Send your resume to [email protected].