Recruitment & Retention Manager – Homecare

Recruitment & Retention Manager – Homecare

Brooklyn, Staten Island, Westchester

100 – 120K

Overview

A growing homecare organization is seeking a strong Recruitment & Retention Manager to lead its caregiver recruitment department, build reliable hiring pipelines, and ensure a steady flow of qualified HHAs and PCAs.

This is much more than a recruiting role. We’re looking for someone who can build and manage a high-performing recruitment team, develop relationships with HHA training schools and community organizations, and turn recruiting efforts into actual caregivers ready to work.

The right person is a hands-on leader who understands homecare staffing, knows how to drive results, and can bring structure, accountability, and creativity to a fast-paced recruitment operation.

Key Responsibilities

Lead, train, and manage the caregiver recruitment team

Establish recruiting goals, KPIs, and accountability measures

Build strong relationships with HHA/PCA training schools, workforce programs, and community organizations

Develop new recruiting channels through job boards, advertising, referrals, and outreach events

Oversee the recruitment pipeline from initial applicant contact through hiring, onboarding, and first assignment

Monitor conversion rates, recruiter productivity, and hiring results

Identify bottlenecks and improve processes to reduce delays and applicant drop-off

Work closely with coordination, HR, and compliance to align hiring with actual staffing needs

Develop strategies to improve caregiver retention and reactivate inactive aides

Track recruiting costs, evaluate sourcing channels, and identify opportunities for improvement

Provide leadership with regular reporting on recruitment performance, hiring goals, and staffing needs

Ideal Candidate

Strong experience in homecare recruitment, ideally HHA/PCA recruiting

Proven ability to lead, coach, and hold a recruitment team accountable

Experience building recruiting pipelines and developing new sourcing channels

Established relationships with HHA training schools and community recruitment sources are a strong advantage

Strong understanding of caregiver onboarding, staffing needs, and retention challenges

Analytical and comfortable working with KPIs, recruiting data, and performance reports

Creative, resourceful, and proactive in finding new ways to attract caregivers

Strong organizational, communication, and leadership skills

Results-driven, hands-on, and comfortable managing a fast-paced department

We’re looking for someone who doesn’t just generate applicants, but knows how to build a recruitment operation that consistently delivers active, dependable caregivers.

Email: [email protected]