Front Desk Monitor - Legacy
- Company
- Volunteers of America–Greater New York (VOA–Greater New York)
- Location
- Brooklyn, NY
- Work type
- Full Time
- Posted
- 2026-10-19
Job description
Position: Front Desk Monitor
The Front Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.
Legacy Family Residence is a transitional family shelter located in the Brooklyn, where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing
Location: Brooklyn, NY 11236
Minimum Qualifications:
High school diploma or GED preferred.
Must possess good interpersonal skills and basic computer knowledge.
Certifications that are required upon hire in accordance with regulatory mandates:
Security License
Fire Guard (F-02)
Certifications that are required within 90 days of hire – VOA will cover the cost:
CPR/First Aid
Coordinator of Fire Safety & Alarms (F80).
Front Desk Monitor Principal Responsibilities:
Greet all visitors; assist them directly or announce their arrival to staff or residents.
Ensure that all clients sign in and out as required.
Route mail and deliveries as required.
Handle or assist in crisis intervention.
Follow assigned procedures in emergency situations.
Conduct rounds at residence as assigned.
