Clinical & Field Experience Specialist

Essential Functions and Responsibilities: Collaborates with students, WGU personnel, and outside professionals regarding placement, compliance, and/or outreach efforts.Collaborates with external and internal stakeholders to negotiate and secure partnerships with external health facilities and academic settings – as applicable.Communicates with students and stakeholders to set clear expectations of the placement and onboarding process, compliance requirements, and affiliation agreements while providing updates throughout the process. Understands placement guidelines/policies and is able to support students in adhering to the policies – as applicable.Assists students with navigating the requirements needed to be cleared for placement – as applicable.Communicates via email, meetings and phone calls; cold calling partners or other stakeholders may occasionally be necessary.Exhibits professional conduct, interaction, and communication as a representative of the company and the department.Work in a student relations management system.Collaborates with legal counsel to assure all contracts with sites are current and appropriate – as applicable.Ability to do extensive research online of new sites both academic and health facilities – as applicable.Initiates and maintains contracts between WGU and health facility sites – as applicable.Assist other team members with account/placement concerns, troubleshooting, escalated issues, etc.Assist with and/or lead team or departmental projects as needed.Assist with ongoing team training and onboarding new team members.Performs other related duties as assigned.Knowledge, Skill and Abilities:Strong organizational skills.Highly attentive to detail.Sound decision making and problem-solving skills.Strong written and verbal communication skills.Must be able to work well under stress and meet deadlines.Ability to work well within a team.Capacity for self-motivation and working independently.Proven ability to form and maintain partnerships.Proven ability to provide excellent customer services with all WGU staff, students, and stakeholders.Ability to provide accurate information and high-quality results.Proven ability to adapt to change.Mastery of basic computer skills.Proven ability to learn new technology.Knowledge of contracts and/or medical terminology.Job Qualifications:Minimum Qualifications:Two (2) or more years of experience with Microsoft Office and/or Adobe products.One (1) or more years of experience with one or more of the following: clinical placement/scheduling, compliance, affiliation agreements, memorandums of understanding (MOUs), and/or related WGU experience.Two (2) or more years in an administrative role.One (1) or more years of experience working in Salesforce.Preferred Qualifications:Associate degree.Experience working in higher educationPhysical Requirements:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.Working Conditions: This is a Full-Time remote role, Monday through Friday during regular business hours.10% travel may be requiredThis position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.