Human Resource and Operations Specialist

Responsibilities: Sunkeeper is a fast-paced and growing company, and applicants for the Human Resource & Operations Specialist position should be flexible and be prepared for a dynamic set of tasks.

Common responsibilities for the position may include:

Human Resources
Manage the full employee lifecycle: onboarding, offboarding, role changes, and personnel file maintenance.
Coordinate recruiting logistics, including job postings, interview scheduling, offer letters, and background checks.
Administer benefits enrollment, open enrollment, and life-event changes; serve as liaison with brokers and carriers.
Draft new company policies, keep the employee handbook current, and roll out policy updates to employees; ensure compliance with federal, state, and local employment laws (I-9, E-Verify, FMLA, ADA, FLSA, required postings).
Track PTO, leaves of absence, and performance review cycles.
Serve as first point of contact for employee questions and help resolve routine employee relations matters, escalating as needed.
Prepare HR reports and maintain accurate employee data in HR systems.
Fill out company regulatory paperwork as needed
Payroll
Process weekly payroll in Paychex Flex accurately and on time.
Enter new hires, terminations, pay changes, deductions, garnishments, and bonuses.
Reconcile timekeeping data, and benefit deductions each cycle.
Coordinate with Paychex on quarterly and year-end tax filings, W-2s, and any tax notices.
Support 401(k) contributions, workers' compensation audits, and payroll-related reporting for finance.
Respond to employee payroll questions and correct discrepancies promptly.
System Platform Administration
Actively manage/administrate Google Workspace (GMail, Drive/Shared Drives, etc.)
Create, modify, suspend, and remove user accounts as part of onboarding and offboarding.
Manage groups, shared drives, calendars, and permissions.
Enforce security settings: 2-step verification, password policies, and data-sharing controls.
Manage license allocation and billing.
Handle email routing, aliases, and delegated access requests.
Train employees on Workspace tools and best practices.
IT Help Desk
Serve as the first point of contact for employee IT issues: hardware, software, printers, Wi-Fi, and account access.
Set up, configure, and track laptops, phones, and tablets; maintain an equipment inventory.
Reset passwords, manage MFA, and troubleshoot common software issues.
Escalate complex problems to managed service providers or outside vendors and follow through to resolution.
Manage software licenses and SaaS subscriptions.
Document IT procedures and promote basic security awareness (phishing, device security).
Monitoring the existing network and firewall
Continuous Improvement
Proactively review existing systems and processes to ensure optimal performance and security — make recommendations where necessary
Corporate Governance Support
Department of Labor reporting and communications
Licensure renewal
Ensuring annual and other state filings are completed
Office Management
Oversee daily office operations, supplies, and equipment.
Manage relationships with vendors and service providers (building management).
Coordinate office events, meetings, visitors, and deliveries.
Maintain office safety, access control (keys, badges), and emergency procedures.
Track office-related expenses and support budgeting.
Receive, sort, and distribute incoming mail and packages; scan and route invoices, checks, and legal or tax notices to the right people; manage outgoing shipments and courier pickups.

Requirements:

Bachelor's or Associate’s degree
Experience administrating Google Workspace
2+ years of experience in HR, payroll, or operations administration, ideally in a small or mid-sized company where you wore multiple hats.
Hands-on experience processing weekly payroll in Paychex Flex or similar software
Experience drafting company policies and procedures, with strong, clear written communication skills.
Physical requirements: While the position is primarily an office position, SKS is a construction company and part of learning the company’s work will include some field work. Applicants should be able to work outside during hot and cold weather, climb ladders, and be comfortable on new building construction sites without an elevator. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation
Desired Skills, Certifications, & Experience: Preference will be given to applications possessing the following skills, experience, and certifications:

Any certifications in network or endpoint security/management
Any certifications in IT Operations
Any certifications in various software/platform environments (Google Workspace, Microsoft 365, etc.)
Persuasive and concise written & verbal communicator
Willingness to learn new ideas
Detail oriented and organized
Positive attitude and desire to work in person within a team
Payroll certification: Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP).
Software & Competencies
Quickbooks Online
Google Workspace
Paychex or other payroll platforms
MS Suite
Asana
Procore