Homecare Coordination Team Lead

Homecare Coordination Team Lead

Brooklyn, NY

80 - 85K

 

Overview

A growing homecare organization is seeking a strong Coordination Team Lead to oversee day-to-day scheduling and coordination, support coordinators, and ensure patient cases are properly staffed and running smoothly.

This is a hands-on leadership role for someone who knows the fast-paced homecare environment, can manage multiple moving pieces, and knows how to keep coordinators organized, resolve problems quickly, and make sure nothing falls through the cracks.

The right person is proactive, organized, and confident managing people while remaining involved in daily operations.

Key Responsibilities

Oversee and support a team of homecare coordinators

Monitor daily scheduling, staffing coverage, and open cases

Ensure coordinators are following up on staffing needs and resolving issues promptly

Handle escalated caregiver, patient, and family concerns

Identify scheduling gaps and work with the team to resolve them

Monitor coordinator productivity, responsiveness, and follow-through

Train, coach, and support coordinators to improve performance

Coordinate with recruitment, HR, and compliance to address staffing challenges

Maintain clear communication between coordinators, caregivers, and internal departments

Ensure smooth daily operations and consistent service delivery

Ideal Candidate

Experience in homecare coordination, scheduling, or operations

Previous team leadership or supervisory experience preferred

Strong understanding of caregiver scheduling, patient cases, and staffing challenges

Highly organized and able to manage multiple priorities

Strong problem-solving and communication skills

Comfortable handling escalations and making quick decisions

Hands-on, accountable, and able to keep a team moving

Familiarity with LHCSA operations is strongly preferred

 

Email: [email protected]