Chief Operating Officer

A well-established back-office services company is hiring an entrepreneurial, AI-fluent Chief Operating Officer to lead its transformation into an AI-powered business.

The company provides CRM management and bookkeeping services to a loyal and growing client base, supported by documented processes, established workflows, a systemized client onboarding process, and a trained remote team of virtual assistants. The next chapter: an AI-driven operation where intelligent agents handle much of the day-to-day CRM and bookkeeping work while skilled humans oversee the systems.

This is not a traditional COO position. Working directly with the founder and an AI consultant, you will help design, implement, and ultimately manage the AI-powered version of the business, with significant responsibility for shaping its technology, operations, and future direction.

What you'll own:

AI implementation: evaluate existing CRM and bookkeeping processes, identify automation opportunities, and prioritize implementation

Agent development: build, test, deploy, and monitor AI agents that reliably perform operational tasks

Systems management: develop workflows that integrate AI, Salesforce-based CRM, QuickBooks Online, and client communications

Team leadership: manage and train a remote team of virtual assistants to work effectively alongside AI

Quality control: establish oversight systems for accuracy, reliability, data security, and client confidentiality

Business development: help design scalable service packages, pricing models, and streamlined client onboarding

Continuous improvement: monitor emerging AI capabilities and keep improving systems and service delivery

Who you are:

Hands-on experience building AI automations, agents, and workflows, not just using AI tools

Working knowledge of Salesforce or a comparable CRM platform

Familiarity with bookkeeping principles; QuickBooks Online a plus

Experience managing remote teams, or the ability to do it effectively

Organized, systems-oriented mindset; you document processes and build reliable, repeatable workflows

Entrepreneurial attitude and excitement about building something from the ground up

Strong commitment to protecting sensitive client and financial information

Compensation and growth:

$85K; structured hourly to start, transitioning to a salaried executive position as the business develops

Long-term leadership opportunity with vesting equity potential over time

Fully remote

If you're excited about AI, entrepreneurship, and building systems that make a real difference, we'd love to hear from you.