Family Advocate

Job Title: Family Advocate

Job Summary:

The Education, Career and Enrichment department at CASES specializes in serving youth and young adults impacted by the criminal legal system. The Assertive Community Engagement & Success (ACES) program serves young men ages 16-24 who are residing in East Harlem and the South Bronx. ACES recognizes the importance of The Family Advocate is a person with “lived experience” as a parent (biological, adoptive, foster) or primary caregiver for youth or young adults who have experienced systems involvement. The Family Advocate supports families in both the South Bronx and East Harlem and a high majority of the time will be spent in the community.

Shift Hours: This position is full-time Monday – Friday from 9:00 AM – 5:00 PM / 10:00AM - 6:00PM.

Salary: The salary for this role is $62,000 annually.

Location Address: 4 West 125th Street, NY, NY 10027 & 424 E 147th St, Bronx, NY 10455. Our office is easily accessible by public transportation

Workplace Flexibility: Flexible (for roles that have days that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). A high majority of the time will be spent in the community.

Essential Duties:

Empower families to develop and meet goals to support family function
Accompany and support families who may need benefits assistance, support navigating housing issues, vital documents, etc.
Develop and maintain resource guides for families to access
Collaborate with ACES team members to ensure information is being communicated between team members
Connect parents and caregivers to resources that meet their needs
Enter data entry/notes at the end of each workday

Secondary Duties:

Collaborate with external stakeholders who provide services for participants and families
Participate in in person weekly supervision
Attend weekly in person team meetings
Adhere to program dress code which includes wearing “ACES” shirts and/or business casual attire during work hours

What We Are Looking For:

Valid drivers license
Bilingual English/Spanish
Deep passion for working with families and young adults impacted by the criminal legal system
A willingness to be in the field alongside youth workers and alone
A belief that participants, families, community members and team members have the ability and capacity for change
FDC or FPA credential OR commensurate experience including being a primary caregiver and navigating systems
Strong communication skills