Field Technician

We are looking for a Field Technician to join our Facilities Team! The Field Technician is a hybrid role, supporting both fitness equipment repairs, and basic handyman repairs in gyms in New York City. This person will spend most of their time at gyms making repairs, with some computer-based administrative work to order material, and keep work orders up to date. The position will report to the Facilities Delivery Manager.

Responsibilities include:

Troubleshoot, repair, and maintain various types of cardio and strength fitness equipment to ensure it is in safe, working order
Perform basic finish repairs, particularly drywall patch/paint and wall covering repairs, as well as light plumbing and electrical work
Review and update work orders regularly to ensure all parties are up to date on current status and update with completion photos when closing work orders out
Use parts diagrams to identify and order parts needed for fitness equipment repairs
Track and update work orders with all part order information as needed
Meet regularly with Facilities Coordinators to review outstanding work orders and ensure they are being pushed forward
While on site for repairs, inspect equipment for any safety concerns and address if found
Support in keeping the warehouse clean and inventory up to date
Provide on-site support as needed for various projects and roll-outs – this will occasionally require after-hours or weekend work
Work with gym managers to help them understand best practices and standards for cleaning and maintaining gym equipment and finishes

Requirements
Able to handle/move items up to 100 lbs and stand for long periods of time
Must be comfortable with using tools, working on ladders, or in tight spaces
Basic skills in carpentry, drywall, flooring, electrical and plumbing
Familiarity with fitness equipment repair is strongly preferred
Must have strong sense of initiative and be able to work independently
Good verbal and written communication skills
Basic working knowledge of computers – must be able to view and update a digital work order management platform by mobile device and computer as well as basic use of Microsoft Word, Excel, etc.