Reconciliation Support Specialist

Why You’ll Love Working Here

At Ferrellgas, we’re committed to supporting our team with benefits that promote health, financial security, and personal growth:

Comprehensive Health Coverage: Medical, dental, vision, accident, and critical illness insurance
Income Protection: Company-provided short-term and long-term disability, life insurance, and AD&D
Financial Wellness: 401(k) with company match, Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA), and Health Savings Account (HSA)
Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement
Wellness & Assistance Programs: Wellness program, Employee Assistance Program (EAP), and Medicare support
Employee Perks: Referral program, employee discount programs, and propane savings

Responsibilities
Posts daily incoming cash.
Creates payment loaders for larger customers.
Researches unapplied payments and assists with resolving discrepancies in collaboration with team members.
Researches and resolves cash application issues.
Communicates with customers regarding unapplied payments and related inquiries.
Researches overpayments.
Responds to customer inquiries regarding any payment application issue.
Investigates routine payment discrepancies and works toward timely resolution.
Assists with audit requests by gathering payment records and reconciliation documentation.

Qualifications
Associate degree in accounting or related field preferred.
1+ years of related work experience.
Able to interact professionally with internal and external Ferrellgas customers.
Proficiency in Microsoft Office applications (Word, Excel).
Excellent communication (written and verbal) and interpretation skills.
Detail oriented and highly organized.
Salesforce/PeopleSoft/Navision Great plains experience preferred.
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States.
Applicants must not now, or any time in the future, require sponsorship for an employment visa.