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Campus Fire Life & Safety Director / Concierge

Company
Securitas USA
Location
Manhattan, NY
Work type
Full Time
Posted
2026-10-16

Job description

Position Overview
We are seeking a professional, service-oriented, and experienced Fire Life & Safety Director / Concierge to support campus security operations in Manhattan. This position is ideal for a candidate who combines strong fire and life safety knowledge with exceptional customer service, sound judgment, and a professional presence.

The ideal candidate will be responsible for supporting fire and life safety procedures, maintaining a safe and secure campus environment, assisting students, staff, visitors, and guests, and ensuring that all security and safety concerns are handled promptly and professionally.

Candidates must have a valid New York State Fire Life & Safety Director certification (F-89 or equivalent), at least two years of prior Fire Life & Safety Director experience, and previous experience in campus security, security concierge services, or a related security role.

Pay: $28.00 per hour

Key Responsibilities
Perform fire and life safety duties in accordance with applicable procedures, regulations, and site-specific requirements.
Monitor and support campus safety and security operations, identifying and escalating potential hazards, emergencies, and suspicious activity.
Respond to fire alarms, emergencies, and other safety-related incidents in accordance with established emergency response procedures.
Assist with emergency evacuations, occupant notifications, and coordination with emergency responders when necessary.
Maintain accurate incident reports, daily logs, fire safety records, and other required documentation.
Provide professional concierge services by greeting, assisting, and directing students, staff, visitors, and guests.
Monitor access points and follow established access control procedures to help maintain a secure campus environment.
Communicate clearly and professionally with campus personnel, visitors, management, and emergency response teams.
Maintain a visible, professional presence while remaining alert and attentive throughout the shift.
Follow all site-specific policies, safety protocols, and security procedures.

Required Qualifications
Valid NYS Fire Life & Safety Director Certification (F-89 or equivalent) – Required.
Minimum of 2 years of prior Fire Life & Safety Director experience.
Minimum of 1 year of experience in campus security, security concierge services, or a related security role.
Active New York State Security Guard License.
High school diploma, GED, or equivalent certificate.
Strong verbal and written communication skills.
Professional appearance, customer service skills, and the ability to interact courteously with diverse populations.
Ability to exercise sound judgment, remain calm under pressure, and respond appropriately to emergencies.
Ability to remain on your feet and actively present for the duration of the assigned shift.

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