Admissions Officer, Degree Programs

Position Purpose

The Admissions Officer, Degree Programs assists in a broad range of business, operational, and administrative support for the graduate programs at Sotheby’s Institute of Art in New York and Online. The position is responsible for assisting in all phases of the lifecycle of an applicant, from inquiry to enrollment, and will bring a progressive and proactive approach to the prospect journey with the goal of providing the best possible experience for students. This position reports to the Associate Director of Admissions, Degree Programs.

Essential Duties and Responsibilities

Serve as the first point of contact for prospective students through a variety of methods, including virtual appointments, phone calls, emails, social media, information sessions, graduate fairs, and other events
Process and conduct first review of applications, with primary focus on New York and Online degree applicants
Support the planning, organizing, and delivery of all on- and off-campus recruitment events such as open days, virtual information sessions, taster days, and represent the Institute at student recruitment events in the U.S.
Provide regular analysis and reports to the Associate Director and Global Head of Admissions
Maintain accurate and current prospect and applicant records in Admissions databases and CRM
Assist in the scholarship process for New York and online applicants, including the evaluation of scholarship applications, allocation of funds, and distribution of awards
Cultivate strong working relationships with Institute faculty, staff, guidance counselors, and key stakeholders
Serve as a liaison for the student with offices across campus including student services, financial services, the MA programs team, and the registrar

Knowledge and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and ability required. Under the ADA, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s degree required; 1-2 years of previous work on a college campus (student-held positions accepted) required, Admissions experience a plus
Exceptional written, oral, and organizational skills
Ability to collaborate and maintain positive working relationships with faculty, staff, students, and external contacts
Ability to relate effectively with people from widely diverse backgrounds; commitment to embracing diversity, equity, justice, and belonging
Experience with automated database systems, including a CRM (Salesforce, preferable) and Student Information System is a plus
Ability to maintain strict confidentiality and handle sensitive student information with discretion
Be willing to travel in the tri-state area to participate in recruitment efforts as required
Regular weekday (Monday-Friday) hybrid attendance/availability is required during core business hours
Ability to work evenings and weekends when necessary
Must be legally authorized to work in the United States