Sr. Field Service Technician

This position is tailored for an experienced, high-level Senior Field Service Technician who will serve as a technical expert and leader in supporting complex vehicle repairs and field operations. The role requires an adaptable, team-oriented leader capable of driving continuous improvement, mentoring junior team members, and tackling complex diagnostic challenges in a fast-paced environment. While based primarily at a service center, this role may involve operating remotely, traveling to remote locations, or working at production plants to provide advanced field support as business needs demand. Candidates will be evaluated against a comprehensive spectrum of advanced technical skills and leadership capabilities.

Qualifications

High School Diploma, GED, or recognized equivalency credential preferred.
Graduation from an accredited automotive repair school or vocational program preferred.
Minimum age of 21 years old.
Valid driver’s license with a clean driving record (no suspensions or revocations within the past 3–5 years).
Ability to drive a non-commercial truck and trailer preferred.
Availability for a standard 40-hour workweek, including weekends, holidays, early morning, evening, or overnight shifts as required.
Ability to travel to regional locations or production plants as needed.
Proficient in Windows/Mac environments, work order management systems, and specialized engineering/diagnostic documentation systems.
Physical capability to perform occupational tasks (sitting, standing, bending, kneeling, and lifting up to 50 lbs).
State mechanic certifications where required by jurisdiction (e.g., Michigan certifications in front end, suspension, steering, brakes, electrical, and HVAC).