Safety Security Officer

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager.

DUTIES & RESPONSIBILITIES:

Perform daily inspections of all clients’ rooms
Escort clients to appointments as needed
Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures.
Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site.
Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions.
Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces.
Respond to incidents
Assist with client intakes
Perform daily pack-ups and logging of client property belonging to AWOL clients
Store and remove client property once the mandated storage time has expired
Maintain a clean and organized storage area
Complete logs, incident reports, and all other required documentation.
Make calls to police, fire department, and other first responders as directed.
Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system.
Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures.
Ensure the safety and security of all assigned equipment.
Mandated overtime
Perform other tasks as assigned.