People Team Specialist

About the Role:

At PitchBook we believe our people are what set us apart, and as a member of the People team your contributions will directly impact the success of our employees and the company. PitchBook is a values-driven company. Our team embodies these values in everything we do, and we take pride in setting a positive example for our colleagues at all levels.

The People team fosters a culture of collaboration, and we hold ourselves to a high bar to consistently deliver an exceptional employee experience. We create a positive environment where employees are supported and empowered to do their best work. We push ourselves to continuously learn while leveraging diverse skill sets and perspectives to create employee-centric programs that are as impactful as they are fun. If you are driven to do great work and are committed to doing your job with passion, you have found the right team!

The People Team Specialist provides operational, administrative, and program support across employee engagement, talent acquisition, onboarding, and employee lifecycle activities within the New York office. Working in close partnership with members of the broader People Team, this role helps ensure the successful execution of People Team programs, processes, and employee experiences.

This position serves as a key operational resource by coordinating activities, managing communications, supporting recruiting and onboarding processes, administering local engagement initiatives, and facilitating day-to-day People Team operations. The ideal candidate is highly organized, detail-oriented, adaptable, and able to manage multiple priorities while delivering a high level of service to employees, candidates, and internal stakeholders.

Primary Job Responsibilities:

Employee Engagement

In collaboration with the Employee Engagement team, coordinate employee engagement programs, recognition initiatives, office events, volunteer activities, and culture-building experiences
Own local Employee Engagement related communication calendar and messaging to ensure employees know what is happening, including but not limited to Intranet, Slack, Outlook, etc.
Manage local engagement playbooks, SOPs, and processes that could be replicated in other offices
Participate in research related to logistics, vendors, registrations, swag management, and related activities for employee events and programs
Collect and organize employee feedback and program metrics to support continuous improvement efforts
Manage local engagement related budget
Support the administrative management of the company store
Serve as local partner to employee resource groups, office leaders, and Morningstar to help teams navigate resources, programming opportunities, and engagement processes
Collaborate with local Facilities team in the execution of local events

Talent Acquisition Support

Own end-to-end interview scheduling process including phone screens, virtual and onsite interviews, and debrief sessions while consistently meeting and exceeding internal SLAs and performance metrics
Own communication with candidates, recruiters and interview teams on any logistics related to interviewing
Partner with recruiters and hiring teams to identify operational gaps in coordination workflows and implement improvements that enhance efficiency, communication, and candidate experience
Maintain applicant tracking system records and recruiting documentation in compliance with team best-practices and expectations
Support recruiting events and employer brand talent acquisition activities
Employee Operations Support

Partner with the People Operations team to support employee lifecycle processes, programs, and local office initiatives
Coordinate onboarding, offboarding, and related employee events and activities as needed
Participate in delivering New Employee Orientation programming
Assist with employee relations matters through documentation, meeting coordination, process administration, and follow-up activities as requested
Assist with compliance activities, audits, policy administration, and documentation management
Help maintain compliance with company policies, employment practices, and People team processes
Provide back-up support to the Facilities team as needed including back-up front desk coverage
Manage the local People Team engagement and team building experiencesParticipate in special projects and company initiatives as assigned
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested

Skills and Qualifications:

Basic Qualifications

3+ years of experience supporting human resources, talent acquisition, employee engagement, operations, workplace experience, or related business functions
1+ years of experience working with HRIS and ATS systems
Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Preferred Qualifications:

Bachelor’s degree
Experience handling sensitive and confidential information with discretion
Experience using Microsoft Outlook, Word, and Excel in a professional environment
Ability to effectively leverage AI-enabled tools and technology to improve productivity, quality, accuracy, or efficiency in day-to-day work
Experience effectively using project management software (Asana, Airtable, etc.)
Must be able to work independently and as a team member in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Strong organizational, communication, and customer service skills
Demonstrated success in problem-solving and ownership to resolve issues
Experience coordinating events, programs, or employee initiatives
Experience supporting employees in a fast-paced or high-growth organization