Accounts Receivable Associate

Job Description
Who We Are:

Steve Madden is a global fashion company known for its innovative, trend-driven footwear, accessories, and apparel. Founded in 1990 in Queens, New York, the company has grown from a footwear startup into a globally recognized fashion organization with a portfolio of leading brands, including Steve Madden, Kurt Geiger London, Dolce Vita, Betsey Johnson, Carvela, Blondo, and ATM.

With a presence in more than 80 countries, Steve Madden operates across wholesale, retail, e-commerce, licensing, and private label businesses. The company is driven by creativity, individuality, and a fast-paced entrepreneurial spirit, bringing fashion-forward products to consumers around the world

General Summary

The Accounts Receivable Associate is responsible for the collection of the open AR and researching chargebacks daily. This position supports the Wholesale business. This position is based in our LIC office and requires working on-site.

Key Responsibilities

Assist in month closing by ensuring all appropriate information is entered into computer, and reviewing and updating current aging report for discrepancies and finance charges

Research and respond to all accounts receivable inquiries in a prompt manner;

Review/ verify payment deduction

Understanding research on Chargebacks

Process credit memo

Research credit applications, when appropriate, notify customers of approval/disapproval status; document pertinent credit information in accordance with company procedures;

Daily research of unapplied & unidentified payments

Respond to customer inquiries

Work with inter-departments to obtain necessary documents for CB's

Assist Department Manager/ Director on special projects

Monthly/ Quarterly Reporting on past dues invoices & CB's

Able to manage multiple projects and deadlines with support and resources as needed

Perform other duties and special projects as assigned

Required Qualifications

HS Diploma or equivalent experience

College Degree in Accounting is a plus

Minimum of 2 years Accounts Receivable experience

Prior Wholesale experience

1-2 years collection / charge back experience

AS400 experience is a plus

Proficient in Microsoft Office Suite

Excellent interpersonal, problem-solving, and organizational skills.