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Assistant Vice President, Administrative Projects

Company
Metropolitan Transportation Authority
Location
New York, NY
Work type
Full Time
Posted
2026-10-16

Job description

POSITON SUMMARY:

The Assistant Vice President, Administrative Projects, is responsible for identifying department-wide administrative trends and provide strategic short and long-term recommendations to inform executive decision making and ensure the achievement of operational and administrative goals. The role is a subject-matter expert across multiple operational and administrative disciplines—including workforce development, workforce processes, performance and availability management, operational workflows, and productivity optimization. The position conducts high-level data gathering and analysis, including analyzing availability, absenteeism, and compliance and developing key performance indicators to improve workforce and operational productivity.

RESPONSIBILITIES:

Lead department-wide administrative and operational improvement initiatives through data analysis, workforce performance monitoring, and strategic planning to enhance productivity, efficient, and service delivery.

Develop, implement, and evaluate key performance indicators, executive dashboards, and operational reporting tools to support data-driven decision-making and long-term organizational objectives.

Collaborate with executive leadership, operating divisions, labor relations, human resources, and support functions to drive workforce optimization, operational consistency and administrative effectiveness across the agency.

Identify opportunities to streamline, standardize, and modernize administrative processes and operational workflows to improve compliance, accountability, resource utilization, and cost effectiveness.

Oversee special projects, audit, perform operational assessments, and cross-functional initiatives related to attendance management, staffing trends, employee availability, operational performance, and overall organizational effectiveness.

Performs other duties as assigned

Complies with all policies and standards

May be required to work hours outside regular work hours, as applicable

Observes the work performed by contractors, as applicable

Reviews invoices and approves them if the work has contractual standards, as applicable

Addresses performance issues with the contractor when possible, as applicable

Escalates issues to other parties when needed, as applicable

EDUCATION AND EXPERIENCE:

Bachelor’s Degree in Arts/Sciences (BA/BS) Business Administration, Public Administration, Transportation Management, Project Management, Organizational Development, Management, Engineering, Finance, Operations Management, Public Policy, or a related field.

A satisfactory equivalent of education and experience in lieu of a degree

Minimum 10 years of progressively responsible experience coordinating projects and fostering teamwork and

Minimum 6 years of supervisory experience leading teams, or managing initiatives

DESIRED SKILLS:

Knowledge of strategic planning principles and the ability to translate executive priorities into actionable initiatives.

Strong analytical and problem solving skills to evaluate complex issues and develop solutions.

Presentation skills to communicate information clearly to executive audiences and stakeholders.

Operate independently and deliver measurable improvements.

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