Head of Care Management

Location: Monsey, NY
Schedule: Full-Time, Remote; in-office 2–3 times per month
Salary: $150,000–$200,000

Position Overview

A leading healthcare organization is seeking a Chief of Care Management to provide strategic leadership and oversight of its care management workforce across multiple regions. This executive-level role oversees the VPs of Care Management, drives accountability and operational excellence, and ensures high-quality, person-centered care while maintaining compliance with OPWDD regulations and organizational standards.

Responsibilities

• Provide strategic direction and executive oversight to the VPs of Care Management and their teams.
• Establish clear performance expectations and promote accountability, professional development, and operational excellence.
• Monitor performance metrics and care management outcomes to identify trends and drive continuous improvement.
• Ensure consistent processes, effective problem-solving, and alignment across regional teams.
• Collaborate with executive leadership and other departments to advance organizational goals.
• Serve as a senior liaison with OPWDD and other relevant agencies, addressing escalated issues and regulatory concerns.
• Ensure compliance with applicable OPWDD regulations, organizational policies, and quality standards.
• Lead special projects, participate in executive committees and strategic planning meetings, and ensure timely resolution of escalated issues.
• Foster a supportive, transparent work environment that promotes communication, staff development, and person-centered care.

Qualifications

• At least 3 years of management or leadership experience.
• Demonstrated experience in care management.
• Strong understanding of OPWDD systems, regulations, quality standards, and outcome-driven care.
• Proven ability to lead senior teams, establish accountability, and drive measurable results.
• Excellent communication, organizational, analytical, and problem-solving skills.
• Proficiency with technology, data analysis, and relevant management systems.
• Ability to handle sensitive and confidential information with discretion.