RTR Service Tech

Job Scope:

Entry level Camera Service Technician. Service equipment to the required standards of safety, functionality, and presentation to meet rental schedules. Follow departmental procedures in an effective, efficient, and productive manner with the minimum amount of direct supervision. This position falls under Local 210.

Key Responsibilities:

Perform Service checks of Minor and Wireless Camera Accessories (with an emphasis on Wireless Equipment)
Wireless Camera Accessories Include:
Wireless Lens Motor Kits such as Preston FIZ and Arri WCU4/Hi-5
Focus Assists such as the Preston Light Ranger and Cinematography Electronics’ Cinetape
Wireless Video Kits such as Teradek Bolt 4K and 6
Minor Camera Accessories include:
Power Converters
Time Code Boxes
Video Converters
Digital & Analog Zoom Controls
Respective Cables
Examine, clean, test and perform basic adjustments of equipment within a specified time. Adjust equipment to client specifications if necessary.
Identify problems with equipment and determine appropriate action: minor repair in-house, refer to Electronics Technician for repair, or send out to vendor for repair or refurbishing.
Maintain detailed documentation of serviced equipment for accurate inventory counts and damage/repair processes.
Assist in the daily transfer of equipment from Logistics to Service, and Service to Inventory.
Use proprietary systems and information to prioritize which equipment needs to be serviced to meet rental schedules.
Notify management of inventory shortages so that complete kits can always be available.
Maintain a working inventory of hardware and replacement parts.
Assist Clients and Staff with technical questions and issues.
Learn and adapt with new technological trends and equipment
Other tasks and assignments as required.

Skills/Experience Required:

Ability to maintain high performance standards and output under strict time constraints
Ability to operate in a fast-paced environment
Strong organizational skills and attention to detail
Proper use of hand tools
Basic understanding of camera theory
Basic knowledge of electronics, basic knowledge of mechanical repair procedures, and working knowledge of blueprints, parts lists, and schematics.
Strong interpersonal and communication skills
Strong computer skills
Knowledge of common camera rental practices
General working knowledge of Panavision’s equipment and inventory
Clear understanding of set call procedures and etiquette
Ability to remain flexible toward change
Health & Safety Requirements:
Safe handling of solvents and other chemicals.
Safe handling of sharp and other potentially dangerous equipment.
Safe manual lifting techniques. Able to lift up to 50lbs. on a consistent basis.
Knowledge of current electrical safety standards.
Enforcement and use of Personal Protective Equipment (PPE) if required.