CASE MANAGER

As a Case Manager working with Bronx Family Network in a DHS shelter within NYC, your role is to provide comprehensive support to residents, including needs assessment, case management, and crisis intervention. The Case Manager also plays a crucial role in connecting clients with community resources and advocating for their well-being. As a Case Manager, you will be responsible for setting clear, measurable goals and fostering a supportive, empathetic relationship with clients based on trust and accountability. You will help clients address their needs and transition to permanent housing through direct service or referrals.

Qualifications
Qualifications:

Bachelor’s degree in a relevant field (social work, psychology, or human services) from an accredited Institution.
Minimum 2 years of Case Management Experience
Experience working with homeless or underserved populations.
Familiarity with community resources
Familiarity with local housing resources, public benefits, and community based services.
Proficiency in Microsoft Office and CARES case management software.
Excellent oral and written communication, organizational, and time management skills.
Bilingual (English/Spanish) preferred.