Credentialing Coordinator

About the Role
Atria is seeking a highly organized and detail-oriented Credentialing Coordinator to support the day-to-day administration of our growing credentialing program.This role will primarily focus on the backend coordination, tracking, documentation, and follow-up needed to keep provider licensing and credentialing activities organized and moving forward. The Credentialing Coordinator will maintain accurate malpractice & credentialing records, monitor provider licensing activity, track pending applications through our third-party credentialing partner, Medallion, and ensure important updates are documented in Atria's internal systems.

Credentialing & Licensing Support

Maintain and update Atria's credentialing tracker with current provider licensing and credentialing information.
Track new license applications, renewals, pending applications, and license expirations.
Monitor the status of provider applications and document updates in the appropriate systems.
Maintain organized electronic records of licenses, certifications, and other credentialing documentation.
Review records for missing or outdated information and follow up as needed.
Assist with keeping provider credentialing information accurate and up to date across internal systems.

Medallion & Application Tracking

Monitor provider licensing and credentialing tasks within Medallion.
Track outstanding tasks and pending license applications to ensure they continue moving forward.
Follow up with Medallion regarding pending applications, missing information, or delayed items.
Flag delays, issues, or items requiring additional attention .
Assist with monitoring upcoming license expirations and renewal timelines.
Provider Support

Assist with collecting required licensing and credentialing documentation from providers.
Send follow-up communications regarding outstanding documents or credentialing tasks.
Respond to basic credentialing and licensing questions and escalate more complex questions.
Provide providers with status updates and guidance on outstanding credentialing items.
Support the credentialing process for new hires and existing providers.

Data & Administrative Support

Perform routine audits of credentialing records to identify missing or inconsistent information.
Enter and maintain accurate data across credentialing systems and spreadsheets.
Assist with preparing credentialing status reports and tracking outstanding items.
Help organize documentation for credentialing audits and compliance reviews.
Maintain confidentiality when handling provider and employee information.
Assist with other credentialing and HR projects as needed.

Requirements
1–2 years of experience in healthcare administration, credentialing, medical staff services, or a related administrative role.
Multi-state experience including NY, FL, CA and varying states.
Prior experience in healthcare or medical administration.
Exposure to provider credentialing or licensing processes.
Experience working with a credentialing platform or healthcare database.
Familiarity with provider licenses, DEA registrations, NPI information, or other healthcare credentials.
Experience with Monday.com, Medallion, Gsuite
Comfortable communicating with providers, internal teams, and third-party vendors.
Ability to handle confidential information with discretion.