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Front Desk Monitor/Emergency Response Coordinator

Company
Volunteers of America–Greater New York (VOA–Greater New York)
Location
Bronx, NY
Work type
Full Time
Posted
2026-10-13

Job description

Minimum Qualifications:

High school diploma or GED preferred.
Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
Must be able to perform diverse tasks with ease and maintain confidentiality.

Certification:

F-80 certificate required within 90 days of hire – VOA will cover the cost.

Front Desk Monitor/Emergency Response Coordinator Principal Responsibilities:

Greet all visitors; assist them directly or announce their arrival to staff or residents.
Ensure that all clients sign in and out as required.
Route mail and deliveries as required.
Handle or assist in crisis intervention.
Follow assigned procedures in emergency situations.
Conduct rounds at residence as assigned.

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