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Solution Engineer

Company
Diligent
Location
New York, NY
Work type
Full Time
Posted
2026-10-13

Job description

Here's a breakdown of what you'll do (not all of it, just the important stuff):
Deliver engaging, consultative product demonstrations that address customer business challenges and goals
Partner closely with Account Executives to drive the technical strategy behind new opportunities and support successful deal outcomes
Work with customers to understand requirements and design solutions that align with their needs
Present confidently to audiences ranging from operational users to executive stakeholders
Collaborate with Product Management and other internal teams to share market feedback and support product innovation
Represent Diligent through customer-facing events, webinars, and industry engagements

These are the essentials you'll need to get an interview:
3-5 years of experience in a Solution Engineering, Sales Engineering, Pre-Sales, or similar customer-facing technical role
Proven experience delivering software demonstrations and presenting solutions to customers
Strong ability to translate business requirements into technology solutions
Excellent communication and stakeholder management skills, with the confidence to engage audiences at all levels
Experience working alongside sales teams to support complex software sales cycles
Ability to quickly learn new technologies, products, and business domains
A proactive, self-driven approach with a passion for continuous learning and development

It would be great if you had these too, but we'll support you if you don't:
Experience within Governance, Risk & Compliance (GRC), Ethics & Compliance, Risk Management, or Third-Party Risk Management
Experience working in a SaaS environment
Familiarity with AI tools and emerging technologies
Knowledge of Salesforce, Gong, or similar sales enablement platforms
Relevant certifications or specialist expertise in a compliance, risk, or governance domain

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