Director of Community Initiatives & Services

RESPONSIBILITIES

Strategic Leadership

Lead a focused portfolio of major strategic initiatives and special projects that span programs, centers, or organizational functions.
Lead Community Impact strategies related to public benefits, Medicaid and social care, economic mobility, and service access.
Collaborate with Executive Directors and leaders to strengthen, expand, and better connect programs and services.
Provide research, analysis, and recommendations to support organizational decision-making and new initiative development.
Support strategic partnerships and external relationships that advance programs and EA’s mission.
Policy, Program Development & Organizational Collaboration

Work with program leadership to evaluate how community, funding, and policy changes affect benefits and should inform services.
Partner with Development, Finance, Research & Evaluation, Government Relations, and shared services on program and funding opportunities to serve EA’s clients.
Use data, research, and community insights to assess effectiveness, needs, and impact.
Represent the EVP & CPO on selected initiatives, partnerships, coalitions, and working groups.
Supervise, coach, and develop assigned staff.
Monitor federal, state, and local policy, regulatory, funding, and reimbursement developments and assess implications.

QUALIFICATIONS

Bachelors Degree required, Master's degree in social work, public policy, public administration, public health, business, nonprofit management, or a related field preferred.
10+ years of progressively responsible experience in nonprofit, human services, public policy, healthcare, government, or a related field.is required.
Experience leading complex initiatives involving multiple programs, departments, or external partners.
Strong understanding of public policy and the government, philanthropic, and nonprofit landscape affecting community-based organizations.
Experience using research, data, and analysis to inform strategy and decision-making.
Ability to build effective relationships with senior leaders and diverse stakeholders.
Excellent written, verbal, analytical, and problem-solving skills.