Software Developer - Salesforce Support

Responsibilities:

Design, develop, and implement customized Salesforce Health Cloud solutions to meet business requirements, ensuring scalability, efficiency, and data integrity.
Collaborate with business stakeholders, project managers, and development teams to gather requirements and translate them into technical designs and solutions.
Develop custom code, pages, and Lightning Web Components to extend Salesforce Health Cloud functionality.
Create and maintain data models, object relationships, and page layouts within the Salesforce platform.
Integrate Salesforce Health Cloud with external systems (CRM, billing, third-party applications) using REST/SOAP APIs and middleware platforms.
Support deployment of Salesforce solutions across environments following change management best practices, and partner with QA on system testing and defect resolution.
Stay current with Salesforce Health Cloud releases and new features, identifying opportunities to improve efficiency and user experience.
Serve as a technical point of contact for the Client Success team and end clients, debugging and troubleshooting JavaScript/Node-based services and web or mobile applications as needed.
Bring working familiarity with AWS and containerized environments (Docker, Kubernetes/OpenShift) to help resolve cross-stack technical issues, partnering with Engineering, Product, and DevOps.
Authority to:
Ensure compliance with regulatory requirements (including HL7, HIPAA, where applicable)
Other duties as assigned

Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
3–5 years of Salesforce development experience, including building and customizing Salesforce Health Cloud or related Service Cloud/Sales Cloud solutions.
Working knowledge of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
Experience integrating Salesforce with external systems using REST/SOAP APIs and middleware platforms.
Solid understanding of object-oriented programming principles and design patterns.
Familiarity with healthcare industry standards (HL7, HIPAA) is a plus.
Hands-on experience with JavaScript/Node.js, including debugging RESTful web services or front-end frameworks (e.g., React).
Familiarity with AWS and container technologies (Docker, Kubernetes/OpenShift) is an advantage.
Prior experience working directly with clients or Client Success teams, with strong analytical and communication skills.
Must work in the EST (Eastern Standard Time) time zone and be comfortable coordinating with an India-based support team.
Salesforce certifications (e.g., Platform Developer I/II, Health Cloud Consultant) preferred but not required.