Seasonal, Quality Assurance Analyst

About the Role
As a seasonal Quality Assurance Analyst, you will be responsible for ensuring that software and hardware implementations are functional and perform as documented or designed and cannot be broken once in the hands of the customer.

In this role, you’ll be involved in the beginning of the design cycle to create the use cases that will drive product development. You’ll be asked to review requirements for tax accuracy, draft and/or review requirements, workflows, and user interface designs for product features and enhancements.

This seasonal role is up to 6 months in length , depending on business needs.

Day to day, you'll...

Write test plans, test cases, use cases, and test strategy documents in compliance with relevant organizational and industry standards

Create clearly documented defect reports that enable problems to be recreated, along with suitable workarounds

Construct complete and thorough manual test cases based on test design and thorough knowledge of the product and its environment

Consistently ensure high-quality through manual test cases that fully exercise product functionality, but consume minimal resources

Effectively use test automation where appropriate and available to increase the thoroughness of testing

Execute end-to-end functional tests and utilize automated tests developed by others to exercise the system

Offer direct input into requirements documents, review, and give feedback based on product knowledge and understanding of customer issues (must understand the business needs the product is trying to meet)

Create work plans for own deliverables and clearly documented personal goals, plans, designs, and results and communicate to both technical and non-technical audiences; compare, contrast, and prioritize alternative approaches to meeting those objectives

Contribute to end-to-end product testing strategy, focusing on the customer experience

Required Qualifications
Education:

High school diploma or equivalent
Work Experience:

Detail-oriented and process-driven approach
Excellent collaboration, problem-solving, and cross-team communication skills
Experience in quality assurance, business analysis, software testing, or technical support
Hands-on experience with representative technologies
Knowledge of all phases of the software development life cycle
Knowledge of software/hardware testing fundamentals including the concepts of both positive and negative testing
Self-sufficient and self-starter mindset with the ability to prioritize work efficiently
Strong research skills