Customer Service Representative
- Location
- Brooklyn
- Work type
- Full Time
- Salary
- $50,000–$0
- Posted
- 2026-10-12
Job description
Company Overview
ECS Pooled Trust is a growing Brooklyn company looking for a warm, reliable Customer Service Representative. You'll help our clients and their families with whatever they need once their account is set up.
What you'll do:
What we're looking for:
Pay & Schedule:
ECS Pooled Trust is a growing Brooklyn company looking for a warm, reliable Customer Service Representative. You'll help our clients and their families with whatever they need once their account is set up.
What you'll do:
- Be the friendly voice our clients and their families count on, by phone and email
- Help them with their bills, their card, and their account
- Enter client bills into our system and order client cards
- Keep their account details up to date
- Follow up so no one is left waiting for an answer
- Keep things organized behind the scenes (admin and data entry)
What we're looking for:
- Punctual, reliable and organized
- Detail-oriented
- Personable, with a warm phone manner
- Comfortable on a computer
- Office experience is a plus; bilingual is a plus
- We're happy to train the right person
Pay & Schedule:
- 50K/year
- Mon-Thu 9-5, Fri 9-12 (35 hrs/week)
- Paid time off + paid Yom Tov
- Full-time, on-site in a small, calm office
