Fundraising Sales Team Leader

Job description

Fundraising Operations Manager Brooklyn, NY $120,000–$150,000 base + performance bonuses Position Overview A growing nonprofit fundraising organization is seeking a highly organized and execution-focused Fundraising Operations Manager to oversee the day-to-day operations of its calling department. This role is responsible for managing campaign execution, client communication, team support, recruiting, onboarding, and operational processes. The ideal candidate is a proactive problem-solver who takes ownership, follows through, and keeps operations running smoothly with minimal oversight. Key Responsibilities Campaign & Client Management Serve as the primary point of contact for clients before, during, and after campaigns. Ensure campaigns are set up properly and executed successfully. Coordinate logistics, monitor progress, and resolve operational issues. Operations & Team Support Oversee daily operations of the calling department. Ensure team members have the tools, systems, and resources needed to succeed. Identify process improvements and implement operational efficiencies. HR, Recruiting & Onboarding Coordinate hiring efforts, including candidate screening and interview scheduling. Manage onboarding and system setup for new hires. Support payroll, commission tracking, and other HR-related administrative functions. Systems & Process Management Ensure calling technology and operational systems are functioning effectively. Troubleshoot issues and optimize workflows. Maintain organized processes that support a well-run department. Executive Support Act as the operational right hand to leadership for all calling department matters. Take ownership of projects and drive execution from start to finish. Ensure day-to-day operations are handled efficiently and proactively. Ideal Candidate 3+ years of operations, project management, or department management experience. Strong organizational, communication, and follow-through skills. Highly accountable, resourceful, and execution-oriented. Comfortable managing multiple priorities in a fast-paced environment. Experience with recruiting, onboarding, HR administration, or team operations preferred. Experience in fundraising, nonprofit organizations, call centers, or customer-facing operations is a plus. Why Join Us Competitive compensation and performance-based bonuses. Significant ownership and influence within a growing organization. Opportunity to play a key role in a mission-driven team making a measurable impact every day. Email resumes to: [email protected]