Chief Operating Officer (COO)

Job description

Chief Operating Officer (COO) Brooklyn, NY (On-Site) $200,000–$250,000+ About the Company We are a rapidly growing service organization with operations throughout the Tri-State area and an expanding presence in Florida. Our success is built on reliability, responsiveness, accountability, and a commitment to delivering exceptional service to our clients. As we continue to scale, we are seeking a Chief Operating Officer (COO) to serve as a key strategic and operational leader within the organization. This individual will work closely with ownership to oversee the day-to-day operations of the business, ensure accountability across departments, and help build the infrastructure needed for continued growth. The ideal candidate will bring significant leadership experience from a service-driven, field-based, facilities, construction, maintenance, logistics, or similarly operationally intensive environment, with a proven ability to drive execution, accountability, and organizational performance. The Opportunity This is a high-impact executive leadership role for a hands-on operator who can drive execution, create alignment across departments, and ensure the organization operates efficiently at scale. Key Responsibilities • Lead the day-to-day operations of the organization • Serve as the senior operational leader across all departments • Oversee Operations, Scheduling & Customer Service, Estimating & Purchasing, Inventory & Procurement, Field Operations, Administrative Functions, and Finance Coordination • Drive adoption and execution of EOS principles throughout the organization • Develop and monitor KPIs, scorecards, dashboards, and reporting structures • Lead, mentor, and develop department managers • Foster a culture of ownership, urgency, accountability, and continuous improvement • Partner with ownership on strategic planning and organizational development • Identify operational bottlenecks and implement scalable solutions Qualifications • 10+ years of progressive leadership experience in operations, general management, or executive leadership roles • Proven experience overseeing multiple departments and teams • Strong background in service, field service, facilities, construction, maintenance, logistics, or other operationally intensive businesses • Experience managing both office and field operations • Demonstrated success implementing and optimizing operational systems and technology platforms • Strong understanding of process improvement, workflow optimization, and organizational scaling • Experience utilizing KPIs, scorecards, and accountability systems • EOS experience strongly preferred • Excellent communication, leadership, and problem-solving abilities Email resume to: [email protected] Apply Online: https://jobs.crelate.com/portal/maiplacement/job/u1cm1np8cweteef8996df7nyxc?crt=1783538761137 Refer a friend, get up to $1000!