Operations and Technology Manager

Job description

Director of Operations & Technology Path to COO & Profit Sharing Remote (Must Be Located in NY or NJ) Base Compensation: $180,000 Long-Term Opportunity: COO Leadership Track with Profit Sharing Overview We are an established, growing professional services business seeking a Director of Operations & Technology to partner directly with the CEO and help drive the next stage of growth. This is not a maintenance role. This is a builder role. The foundation is already in place. The right person will strengthen systems, improve execution, leverage technology and AI, and help create the operational infrastructure needed to support long-term growth. The successful candidate will begin by owning operational execution and technology initiatives, with a clear path toward broader leadership responsibilities and eventual COO-level involvement. This role is ideal for someone who enjoys turning ideas into reality, building scalable systems, leveraging technology, and creating operational excellence. What You’ll Be Responsible For Operations & Execution • Evaluate and improve workflows across the organization • Identify bottlenecks and implement practical solutions • Build systems that improve efficiency, consistency, and scalability • Create, refine, and maintain SOPs, training materials, and documentation • Lead operational projects from concept through implementation • Ensure key initiatives are completed with urgency and follow-through Technology, AI & Automation • Evaluate current technology stack and identify opportunities for improvement • Research, test, and implement AI tools that create leverage • Improve automation throughout the organization • Build operational visibility through dashboards, reporting, and metrics • Continuously evaluate emerging technologies that can improve performance Leadership & Growth • Partner directly with the CEO on strategic initiatives • Help operationalize growth plans • Improve onboarding, training, and accountability systems • Support operational leadership across the organization • Over time, take on increasing leadership responsibility as the business scales The Ideal Candidate • Thinks in systems, processes, and leverage • Has a bias toward execution • Is highly organized and accountable • Naturally identifies opportunities for improvement • Is comfortable using technology and AI to solve business problems • Can move between strategy and execution • Communicates clearly and directly • Takes ownership without being asked • Wants to build something meaningful over the long term Long-Term Opportunity This role is designed for someone who wants more than a job. The individual who demonstrates strong execution, leadership, business judgment, and operational impact will have the opportunity to grow into a broader operational leadership role with profit-sharing participation tied to company growth and success Email resume: [email protected]