Immigration Case Analyst

Key Duties and Responsibilities:

Acting as the key point of contact for client inquiries at all stages; sending out initiation for files and providing clients with status updates throughout the life-cycle of their file
Completing government forms required for various applications, drafting submission letters, mining the client’s file for information and following up on outstanding information in a timely manner
Conducting research and leveraging government resources to ensure processes are current and appropriate documents are being used
Full accountability of assigned files or applications including checking client ledgers and billing processes, reviewing invoices for approval
Scheduling appointments and meetings with clients
Ensuring that timelines and deadlines are diarized and met including expiry dates and other key dates

Skills and Qualifications:

Bachelor's degree OR a Diploma or Certificate is required
Any legal administrative or immigration experience including LMIA, Express Entry, PNP, Sponsorship and Work Permit Applications is an asset
Excellent customer service skills
Strong attention to detail and organizational abilities
Excellent writing abilities is a requirement
Ability to work in a high-volume environment and fast-paced environment