Clinical Risk Specialist

What You’ll Do

Risk Monitoring & Response
Review and document adverse incidents, crisis alerts, higher level of care needs.
Apply clinical expertise to assess risk-related concerns.
Provide guidance and/or consultation to providers following a risk-related incident.
Facilitate debriefing and Psychological First Aid (PFA) following significant sentinel events, as assigned.
Escalate high-risk or complex concerns for leadership review.
Provider Support & Education
Offer consultation to providers on clinical risk management topics (e.g., documentation, ethical practice, safety planning, mandated reporting.)
Participate in provider onboarding, risk-focused learning communities, and other training initiatives.
Assist in developing clinical risk education materials.
Connect providers to appropriate support teams and resources when needed.
Quality Oversight & Improvement
Partner with Quality Management to investigate complaints and evaluate clinical quality.
Conduct audits and quality reviews.
Contribute information and findings that inform provider action plans and quality improvement processes.
Risk Data & Trends
Gather, organize, and maintain accurate risk-related data.
Track and report patterns or anomalies that may indicate emerging trends.
Summarize and contribute insight to inform leadership review and reporting.
Technology & Innovation
Utilize technology systems and tools that support clinical risk management workflows to improve efficiency and accuracy.
Stay current on emerging tools that can strengthen risk monitoring.
Policy & Systems Development
Apply Clinical Risk Management SOPs, policies, and workflows consistently in daily work.
Provide feedback on policies, procedures, and systems based on experience.
Participate in testing and evaluation of processes or systems.
Support the communication of updates to providers, colleagues, and other teams/departments as needed.
Cross-Functional Collaboration
Share information and coordinate with other clinical teams and other departments, as appropriate.
Participate in cross-team/departmental projects or initiatives related to safety and risk management.
Other Duties
Perform other duties as assigned.
About You

Master’s degree from an accredited University/College in social work, counseling, marriage and family therapy, psychology, or related field.
Current independent, unrestricted clinical licensure (LCSW, LMHC, LPC, LMFT, Psychologist, or equivalent).
3+ years of post-licensure experience as a mental health clinician
2+ years of direct clinical experience delivering care as a telehealth practitioner.
Experience in clinical risk management and crisis intervention.
Familiarity with clinical quality expectations and ability to consistently apply ethical and clinical best practice standards.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively as part of a team.
Technologically proficient; Familiar with Google Workspace and able to learn new systems.

Preferred
Experience in delivering care in acute, crisis, or high-acuity settings (e.g., emergency department, inpatient, mobile crisis, IOP, PHP, residential)
Demonstrated ability to manage adverse incidents and risk-related workflows, including:
Reviewing, assessing, and documenting incidents accurately using clinical judgment.
Providing consultation and guidance to providers following risk-related concerns.
Coordinating higher level of care referrals.
Experience:
Completing clinical documentation audits and quality reviews.
Facilitating clinical training.

Strongly Preferred
6+ Years of post-licensure clinical experience with demonstrated expertise in clinical risk and quality management.
Experience:
Providing clinical supervision, consultation, or mentorship to clinical peers.
Facilitating clinical risk-management training.
Contributing to clinical procedure and policy development/improvement.
Demonstrated ability to gather, organize, and maintain risk-related data to support analysis, reporting, and decision-making by leadership and stakeholders.