Customer Service & Technical Support Specialist

WE’RE HIRING!

Customer Service & Technical Support Specialist

Jerusalem, Israel | Hybrid Position

Corporate Freight Savers (CFS) & ShipBoss are looking for a friendly, responsible, and tech-savvy individual to join our growing team!

We’re seeking someone with excellent communication skills, strong problem-solving abilities, and a passion for helping customers.

Working Hours | Monday–Thursday

• 3:00 PM – 8:00 PM: In our Jerusalem office.

• 8:00 PM – 12:00 AM: Flexible work-from-home availability for customer support as needed.

Evening support is typically light, with the flexibility to handle customer issues as they arise.

 What You’ll Do

• Assist US-based customers with shipping and logistics inquiries..

• Provide customer and technical support for the ShipBoss platform..

• Troubleshoot shipping, billing, and system-related issues..

• Communicate with customers via phone, email, and live chat..

• Work alongside our Israel and US support teams to ensure excellent customer service..

 What We’re Looking For

• Excellent English, both spoken and written..

• Strong computer skills and technical aptitude..

• Friendly, patient, and professional communication..

• Excellent organizational and problem-solving skills..

• Dependable, proactive, and able to work independently..

• Previous experience in customer service, logistics, or technical support is a plus, but not required..

 What We Offer

• Hybrid work arrangement.

• Supportive international team.

• Full training provided.

• Opportunity for professional growth.

• Competitive compensation based on experience.

interested? Send your resume to [email protected]

Join the team behind ShipBoss & Corporate Freight Savers and help us deliver outstanding service to customers across the United States.

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