Field Training Manager - Allergan Aesthetics

Job Description
The Field Training Manager (FTM) trains Business Development Managers (BDMs), Strategic Account Managers (SAMs), and Practice Development Managers (PDMs) to support qualitative dollar sales, profitability, and market share for Allergan Aesthetics. In coordination with the Director of Field Training Management, Senior National Training Managers, Marketing, and Sales Management, the FTM delivers advanced product messaging and business-development training, monitors skill progression from entry-level to senior sales roles, and supports the Aesthetics Portfolio.

The FTM enhances sales representatives’ ability to communicate advanced scientific information, business-development practices, and portfolio messaging through field co-travels, training courses, manager meetings, and National Sales Meetings. The role executes sales directives and training programs across assigned Area geographies; supports new-hire onboarding and development needs; facilitates Field Sales Training (FST) initiatives; and contributes to the national training plan as part of the marketing planning process.

Key Responsibilities

Onboarding

Assist with the new-hire onboarding experience within the assigned Area.
Coordinate the training process and development for newly hired Business Development Managers, Strategic Account Managers, and Practice Development Managers. Monitor and enhance BDM progress throughout the training continuum, providing appropriate coaching and development feedback.
Facilitate pre- and post-training onboarding sales calls throughout the new-hire sales training continuum.

Sales Training

Attend at least one of each new-hire sales training course annually to remain current on course delivery and support effective execution and coaching during field co-travels.

Field Co-Travels

Complete the expected number of co-travels per quarter, prioritizing new hires.
Conduct field co-travels with new hires within the appropriate timeframe after completion of the New Hire Sales Training Continuum.
Collaborate with Area Sales Leaders, Regional Sales Leaders, and Regional Practice Managers to identify tenured field sales representatives for field co-travels within the Area.
Identify and address key learning gaps; provide written follow-up after each co-travel and schedule a follow-up call with the manager.

Qualifications
Education and Experience

Bachelor’s degree
Knowledge of the health care and/or pharmaceutical industry
3+ years of field sales experience in the device industry; surgical experience strongly preferred.
2+ years of sales training experience preferred, but not required.
2+ of project management experience preferred, with health care experience preferred but not required.

Essential Skills, Experience, and Competencies

Serve as a positive role model.
Demonstrate a high degree of technical expertise and business acumen.
Demonstrate strong interpersonal skills.
Demonstrate strong written and verbal communication skills.
Maintain a rigorous work ethic and commitment to the training program.
Continuously assess field-force training and development needs and coordinate training resources, personnel, and contract services to support the long-term development of the Facial Aesthetics team.
Ability to travel up to 75%.
Demonstrated ability to form, lead, and facilitate integrated teams and individuals.
Demonstrate flexibility in adapting to a rapidly changing environment.
Demonstrate a strong platform presence and proven ability to deliver group presentations at district, regional, and national meetings and to major customers.
Demonstrate strong organizational, scheduling, planning, and prioritization abilities.
Ability to manage multiple tasks and responsibilities.
Ability to develop and execute key strategies.
Demonstrate strong problem-resolution skills.
Proficiency in Microsoft Teams and PowerPoint.
Ability to drive a car with a valid driver’s license.