Senior Business Analyst

This position is with HCR’s Affordable Housing Corporation (AHC). This is not a civil service position, and a civil service exam is not required. Candidates must meet the minimum qualifications outlined below to be considered.

NYS Homes and Community Renewal (HCR) is committed to fostering a culture of diversity, equity, inclusion, and accessibility. Our work would not be possible without the diverse backgrounds, experiences, ideas, and abilities of our employees. HCR is committed to developing a workforce that represents the diverse population of New York State. HCR embraces a diverse and inclusive work environment by encouraging all individuals, including those with disabilities, to apply to open positions at the agency.

DUTIES AND RESPONSIBILITIES:
Business Analysis & Process Improvement

Collaborate with cross-functional stakeholders to understand business needs, gather requirements, and identify opportunities for business operations and data improvement
Develop business cases, current (“as-is”) and future (“to-be”) processes, and recommend strategic solutions to improve operations, policy, and performance
Translate business needs into technical requirements and ensure alignment across teams to support project execution, requirements documentation, test planning, issue tracking, and risk reporting
Troubleshoot system or process issues and coordinate with cross-functional teams to implement and test fixes
Apply process improvement methods to optimize workflows, eliminate inefficiencies, and improve service delivery through structured change management
Use critical thinking and data-driven decision making to resolve business and technical challenges efficiently

Project Management

Lead end-to-end delivery of strategic projects, define scope, project plans, timelines, budgets, risks, and success metrics
Facilitate effective meetings with clear communication and alignment across leadership and teams
Support change management efforts

Data Management

Partner with program teams to understand program data, define data requirements and standards, and create documentation (e.g., schemas, dictionaries)
Contribute to agency-wide data governance and ensure compliance with internal controls and quality standards
Use analytics to inform decision-making and align data initiatives with broader business and technology strategies

Leadership & Mentorship

Act as a Subject Matter Expert (SME) on complex, cross-functional projects
Mentor junior staff, sharing tools, techniques, and best practices across business analysis, project management, and SDLC
Lead collaborative, inclusive teams and foster a culture of continuous learning and improvement
Adapt leadership style based on expertise of team

WHO YOU ARE:

Bachelor’s degree in relevant area e.g., Information Technology, Data Analytics, Business Analytics, or related field
8-10 years of experience working on large scale projects in a lead position
Working knowledge of database concepts and design preferred