Accounts Receivable & Client Relations Manager | Queens, NY · $65,000–$95,000 - 2488
- Location
- Queens, NY
- Work type
- Full time
- Posted
- 2026-09-03
Job description
Accounts Receivable & Client Relations Manager | Queens, NY · $65,000–$95,000
About the Role A well-established freight forwarding and logistics company is looking for an Accounts Receivable & Client Relations professional to own collections and customer relationships for a growing book of business. This is a high-EQ, high-visibility role for someone who wants to build real relationships with clients while keeping receivables on track — and who has their eye on growing into a supervisory or leadership position down the line. You'll be the calm, proactive voice that keeps clients happy even when the conversation is about money.
Key Responsibilities
Collections & Client Relations
- Proactively monitor accounts and follow up on outstanding balances via phone, email, and messaging
- Build strong, long-term relationships with clients while negotiating payment and resolving billing questions
- Handle sensitive conversations with professionalism, empathy, and confidence
Account Management
- Track aging invoices and prioritize outreach based on account status
- Communicate clearly with clients around credit terms, statements, and payment timelines
- Escalate and manage more complex account situations (disputes, non-payment, legal matters) alongside leadership
Growth & Leadership
- Learn internal systems and processes with the goal of eventually training and supervising others
- Take increasing ownership of the department's workflow and decision-making over time
Qualifications
- Strong communication skills, both written and verbal
- Detail-oriented and comfortable working with numbers
- Proficient in Microsoft Outlook and Excel
- Adaptable and willing to learn new software and systems (accounting background not required — full training provided)
- Professional, reliable, and committed to long-term growth within the company
- Prior customer service, collections, or account management experience a plus
Interested? Send your resume to: [email protected]
