Customer Service Representative - Brooklyn (Kensington)

ECS Pooled Trust is a growing Brooklyn company looking for a warm, reliable Customer Service Representative. You'll help our clients and their families with whatever they need once their account is set up.

What you'll do:

- Be the friendly voice our clients and their families count on, by phone and email

- Help them with their bills, their card, and their account

- Enter client bills into our system and order client cards

- Keep their account details up to date

- Follow up so no one is left waiting for an answer

- Keep things organized behind the scenes (admin and data entry)

What we're looking for:

- Punctual, reliable and organized

- Detail-oriented

- Personable, with a warm phone manner

- Comfortable on a computer

- Office experience is a plus; bilingual is a plus

- We're happy to train the right person

Pay & schedule:

- $50K/year

- Mon-Thu 9-5, Fri 9-12 (35 hrs/week)

- Paid time off + paid Yom Tov

- Full-time, on-site in a small, calm office

To apply, email a resume to [email protected].