Product Designer - End User Experience

RESPONSIBILITIES

Design experiences for individual, Premium, Families, and Business users across the browser extension, web app, desktop app, and iOS and Android apps
Improve key user journeys, including onboarding, autofill, passkeys, secure sharing, account recovery, vault health reporting, and importing from other password managers
Explain security concepts in ways that non-technical users can understand and act on
Create user flows, prototypes, and production-ready designs using the Bitwarden design system
Use AI design tools to facilitate and scale research, ideation, rapid prototyping, and iteration
Collaborate with our product teams to explore emerging product concepts, including agentic workflows
Help run user interviews and usability tests, and use the results to improve designs
Present work in design critiques and to product and engineering partners

WHAT YOU BRING TO BITWARDEN

2+ years of experience in product design or equivalent experience
A portfolio that shows end-to-end design work on digital products
Strong interaction design skills, including sketching, wireframing, and prototyping
Proficiency in Figma and experience working within a component-based design system
Experience using AI tools in your design work, such as Claude, ChatGPT, V0, or Figma AI, and the ability to write effective prompts
Front-end development experience or experience prototyping in code with AI tools
Interest in designing AI features and an understanding of the usability and trust issues they can create
An understanding of and passion for cybersecurity, online privacy, and open source
The ability to design for users with a wide range of technical knowledge
Strong communication skills and a collaborative working style

NICE-TO-HAVE

Experience designing cybersecurity, identity, or privacy products
Experience designing AI-powered features
Experience designing for both consumer and business customers
Experience designing native iOS and Android apps or browser extensions
Familiarity with Angular component libraries and accessibility guidelines such as WCAG