Forward Deployed Strategist

Responsibilities
Partner strategically. Be the dedicated, embedded expert for a portfolio of strategic health-system accounts and the person their leadership calls first.
Drive adoption. Own each client's roadmap from the core package into advanced capabilities, with demos and working sessions that rally everyone from frontline staff to the C-suite.
Translate between worlds. Turn clinical and operational needs into deployment plans, and bring the customer's voice to Engineering, Product, and Sales.
Get ahead of risk. Spot stalling adoption or at-risk signals early and act before they become problems.

Requirements
5+ years in a customer-facing role such as product management, solutions engineering or pre-sales, or technical consulting, ideally serving US healthcare or health-system customers.
A solid grasp of enterprise AI systems, APIs, cloud technologies, or deployment architectures. You don't need to write production code, but you can hold your own with engineers and explain it to executives.
A product mindset: you can articulate why a specific capability matters to a specific user in a specific workflow.
A track record of building trust fast and moving stakeholders from "interesting" to "let's do it."
Willingness to travel to client sites regularly (approximately 25%).

Advantages:

Experience at a healthtech company or with health-system customers
Hands-on experience with ML, AI, or NLU products
This is a hybrid role, with at least three days per week in our NYC office. Applicants must be currently authorized to work in the United States on a full-time basis. The salary range for this NY-based position is $110k – $170k annually, exempt, based on experience, qualifications, and skills. Compensation for candidates outside New York may vary with local cost of labor.