Preventive Case Planner Supervisor
- Location
- The Bronx, NY
- Work type
- Full Time · On-site
- Posted
- 2026-10-06
Job description
Supervisors will ensure that one hour of change focused intervention is conducted weekly with each family; constituting of 3-4 contacts before Service Plan is created and biweekly contacts thereafter.
Supervisors will ensure that case planner’s progress notes are entered within 5 business days and follow the Family Connections template. Each case will be reviewed with case planner a minimum of once per month. Progress notes will be reviewed in preparation for case review. It is the Supervisor’s responsibility to review the weekly contact grid to make sure all fidelity measures are being met and coincides with contacts entered into PROMIS, as well as every child being seen.
Supervisors will provide individual staff supervision once a week. This supervision will be documented in two ways; through case review and the individual log, (focusing on staff development), which encompasses the coaching methodology of Family Connections. Supervisors will also conduct weekly group supervision for their unit.
Supervisors will enter supervisory progress notes into CONNX on a monthly basis. They will follow many of the Family Connections criteria, as well as ACS mandates.
Supervisors will review all FASP’s prior to submission to ACS. They will ensure that they are completed accurately and submitted on time. Supervisors will ensure FASP submission for their unit adheres to internal timelines.
Supervisors will provide direct services to families within their unit when deemed necessary.
Supervisors will ensure that the intake process is followed through within correct timelines. Once a case is assigned the case planner must make contact within 24 hours. Supervisor must ensure that all intake forms and appropriate documentation is completed.
Supervisors are expected to communicate with ACS personnel, case managers, PPRS liaison officers, school personnel, court officials and other mental health professionals, as needed.
Other related duties as assigned by supervisor.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Required Qualifications
MSW, or other related mental health master’s degree and 3 years post master’s experience at a Preventive Service agency or 5 years’ experience at a human service agency preferred.
Bachelor’s Degree and 5 years’ experience at a human service agency Required.
Excellent interpersonal and relationship skills.
Minimum three years of demonstrated successful supervisory experience preferred.
Ability to work effectively as a member of a team.
Good planning, organization and priority-setting skills,
Demonstrated ability to work with individuals of diverse backgrounds and lifestyles.