Auto Adjuster - National General

Key Responsibilities
Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence)

For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims

Recognizes and identifies body parts of a vehicle and understands other potential property damage

Identifies customer needs and works to meet those needs using appropriate customer service skills

Determines subrogation or fraud potential and how to handle

Supervisory Responsibilities
This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.