Forward Deployed Engineer

What You'll Do

Embed on-site or virtually with customers to understand their environment, data sources, and threat models
Build custom integrations, data pipelines, detection logic, and workflows on top of our core platform to solve customer-specific problems
Own technical deployments end-to-end: architecture, implementation, validation, and handoff
Debug and resolve complex issues across the stack - from data ingestion to model behavior to UI - often under time pressure during live incidents
Translate messy, ambiguous customer requirements into scoped technical solutions
Act as the voice of the customer internally, feeding structured feedback to Product and Engineering to influence the roadmap
Write internal tooling, scripts, and reusable modules that make future deployments faster
Travel to customer sites as needed (expect variable travel, potentially 25–50% depending on account load)

Requirements
3+ years of experience as a software engineer, security engineer, or similar hands-on technical role
Strong coding ability in at least one of: Python, Go, or similar - able to build real, production-quality software quickly
Comfort operating with ambiguity - you can walk into an unfamiliar environment and figure out what "done" looks like
Background or strong working knowledge of security concepts: SIEM/SOAR, EDR, network telemetry, log analysis, threat detection, or incident response
Experience with cloud infrastructure (AWS/GCP/Azure) and containerized environments (Docker/Kubernetes)
Excellent communication skills - you can explain technical tradeoffs to both engineers and security analysts/executives
A bias toward action: you'd rather ship a working solution today than a perfect one next quarter
Willingness to travel and work directly with customers, sometimes during active incidents