Facilities Repair and Maintenance Technician

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Van Leeuwen Ice Cream is hiring a full-time Facilities Repair and Maintenance Technician to join our Store Development team! This is a great opportunity for an experienced individual to support over 40 Van Leeuwen locations. The ideal candidate is someone who is experienced in multi unit retail support, is organized, hands on and resourceful (and loves ice cream!).

Our Facilities R+M Technician will report directly to the Director of Facilities. While we are based out of Brooklyn, NY, this role will cover the NY Metro area including New York, New Jersey, and Connecticut. This is a full time, field based position requiring the flexibility to work off hours including weekends depending on operational needs and scheduled maintenance.

Job Responsibilities

Respond to facilities maintenance and repair requests across approximately 40 retail locations throughout New York, Connecticut, and New Jersey
Travel between multiple locations while working in active retail and food-service environments
Pick up, transport, and deliver tools, materials, equipment, furniture, and replacement parts between locations when required
Complete routine repairs, preventative maintenance, minor installations, troubleshooting throughout our scoop shops
Examples of in house repairs include but are not limited to: drywall patching and painting, caulking, minor tile repairs, door and hardware adjustments, toilet and faucet repairs, minor drain cleaning, light fixture replacement, shelving installation, minor trim repairs, ceiling tile replacement, filter replacements, equipment leveling and securing
Resolve maintenance issues quickly and efficiently, communicate solutions and timing with team members
Coordinate with outside vendors as needed for larger repair and maintenance projects
Put together cost estimates and track spending against approved budgets
Document completed work, materials used, photographs, and outstanding issues through the company’s work-order or facilities management system
Maintain an organized inventory of commonly used tools, materials, hardware, and replacement parts
Complete preventive maintenance inspections and identify potential problems before they result in equipment failure or disruption to store operations
Ensure our stores remain safe, functional, clean, and presentable for the operations team and guests
Support store openings, renovations, refreshes, and special projects as needed
Job Requirements

5+ year of experience in general repairs, facilities maintenance, construction, or a related trade required
Experience supporting mulit-unit retail or food-service locations strongly preferred.Working knowledge of basic plumbing, electrical, carpentry, drywall, painting, tile, hardware, and general building repairs
Strong troubleshooting skills and ability to determine practical, cost-effective repair solutions
Ability to work independently and manage a daily schedule across multiple locations
Strong organizational and time-management skills
Professional communication skills when interacting with store employees, managers, vendors, landlords, and customers
Familiarity with Service Channel, Company Cam, Gchat and Google Sheets a plus
Valid driver’s license and clean driving record required
Willingness to travel regularly between locations throughout New York, Connecticut, and New Jersey
Ability to safely use hand tools, power tools, ladders, and maintenance equipment
Ability to lift and carry approximately 50 pounds and perform physical work including bending, kneeling, climbing ladders, and working in tight spaces
Must have flexibility to work off hours and/or weekends based on business and operational needs
Must have own vehicle

Compensation + Benefits

Eligible for annual 5% bonus

Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
Medical, Dental + Vision Insurance with 70% Employer Contribution
401k with up to 4% Employer Match
Cell Phone Reimbursement Plan
Wellness Reimbursement Plan
Flexible Time Off - No accrual required
Paid Sick Time
Paid one month sabbatical (eligible after 4 years of continued employment)
Yearly Performance Reviews
Mileage and parking reimbursement